77xbet Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how 77xbet collects, uses, and protects information.
Privacy Policy Overview
77xbet ("we", "us", or "platform") operates a reliable online betting and gaming service for users in Bangladesh. This privacy policy ("policy") explains how we collect, use, share, and protect your personal information when you use our website 77xbet.lat and related services ("services").
By using this service, you are considered to have given your consent to the terms of this privacy policy. If you have any questions, please contact us directly.
This policy is connected to our Terms and Conditions and Responsible Gaming policy. These three documents together define the legal relationship between you and 77xbet.
What Information We Collect
Identity Information
Full name, date of birth, national identity card number (where applicable), and username.
Contact Information
Email address and other contact details provided at the time of registration on our platform.
Financial Information
Transaction details, bKash/Nagad/Rocket/Upay account numbers, and deposit and withdrawal history.
Technical Information
IP address, browser type, operating system, device identifiers, and login timestamps.
Gaming Activity Information
Play history, betting patterns, win and loss records, and time spent on the platform.
Cookie and Tracking Information
Information about browsing behaviour collected through cookies and similar technologies during visits to our website.
How We Collect Information
We collect information in the following ways:
- Directly provided information: Information you give us when filling in registration, login, deposit, or withdrawal forms.
- Automated collection: Information collected automatically by technical means while you use our services.
- Received from third parties: Limited information obtained from payment processors and identity verification services.
- Through cookies: Cookies are used to improve your browsing experience on our website.
How Your Information Is Used
77xbet uses collected information only for specific, legitimate, and proportionate purposes. We process your information for the following reasons:
Account Management
Your information is used to create, verify, and maintain your account; to keep your login secure; and to assist with password recovery.
Transaction Processing
Financial information is required to complete deposits and withdrawals through bKash, Nagad, Rocket, or Upay, and to ensure the security of transactions.
Customer Support
Your account information is used to resolve your complaints, questions, or issues, and to provide 24/7 live chat support.
Responsible Gaming
Information is analysed to monitor gaming behaviour, identify risks of excessive play, and provide assistance where needed.
Fraud Prevention
Transaction and gaming information is reviewed to detect and prevent money laundering, fraud, and other irregular activity.
Service Improvement
Information is used to analyse user experience, improve platform quality, add new features, and resolve technical issues.
Marketing Communications
With your consent, we may notify you by email about 77xbet promotional offers, bonuses, and updates. Every communication will include an option to unsubscribe. You may opt out of marketing communications at any time.
Sharing Information with Third Parties
77xbet never sells your personal information to third parties for commercial purposes. However, information may be shared on a limited basis in the following circumstances:
Service Provider Partners
Necessary information may be shared with trusted partners for services such as payment processing (e.g., bKash, Nagad), identity verification, technology infrastructure, and customer support. These partners are required to use information only for the specified purpose.
Legal Obligations
We may be legally required to disclose information in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities.
Business Transfers
If 77xbet's business is merged, acquired, or sold, user information may form part of that transaction. We will notify you in advance if such a change occurs.
Security Protection
Information may be shared where necessary to protect 77xbet and its users from fraud, hacking, or other unlawful activity.
Security of Your Information
77xbet follows industry-standard technical and organisational measures to protect your personal information. Our security framework includes the following:
- SSL Encryption: All data transmission on our platform is protected by 256-bit SSL encryption, which keeps your information hidden from third parties.
- Secure Servers: Your information is stored on safe and secure servers where unauthorised access is strictly prohibited.
- Access Controls: Only authorised staff can view your information, and only to the extent required for their specific role.
- Regular Security Audits: Our systems undergo regular security audits so that any vulnerabilities can be identified and resolved quickly.
- Data Minimisation: We collect only the information that is essential for providing the service, and avoid collecting unnecessary data.
- Staff Training: All our staff receive regular training on data protection.
However, data transmission over the internet is not completely 100% secure. While we take every possible precaution, we cannot guarantee absolute security.
How Long Information Is Retained
77xbet retains your information only for as long as is necessary to fulfil the purpose for which it was collected or to meet legal obligations. The following factors are considered when determining the retention period:
Active Accounts
Your account information and gaming history are retained for as long as your account remains active. Even after an account is closed, records of financial transactions may be retained for the period required under Bangladesh's financial regulations.
Closed Accounts
If you request account closure, we will delete or anonymise your personal information as quickly as possible, unless there is a legal obligation to retain it. However, some information may be kept for the necessary period for fraud prevention and financial audit purposes.
Backup Data
Information stored in security backup systems may remain for a limited period after it has been deleted from the main database. This information is not used for any purpose other than system recovery.
Your Data Rights
As a 77xbet user, you have certain fundamental rights over your own information. We respect these rights and are committed to helping you exercise them:
Right to Access
You may request a copy of the information we hold about you. We will provide this information within a reasonable time after receiving your request.
Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected. We will make this correction as quickly as possible.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained where there is a legal obligation or a legitimate business reason.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications. If you make this request, we will stop using your information for that purpose.
Right to Withdraw Consent
Where information is being processed on the basis of your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of prior processing, but future processing will stop.
To exercise any of the above rights, please contact our support team: [email protected]
Cookies and Tracking Technologies
Cookies are small data files stored in your browser. 77xbet uses the following types of cookies:
- Essential Cookies: These cookies are necessary to ensure the core functionality of the platform — such as maintaining login sessions and security verification.
- Functional Cookies: Used to remember your preferences and settings so you do not have to set them up again each time.
- Analytics Cookies: These cookies are used to analyse platform usage and help improve the service.
You can control cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
Protection of Minors
77xbet is a service for those aged 21 and over only. We do not knowingly collect any information from minors.
Through an age verification process at registration, we ensure that only adults can use our platform. If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted.
If you believe that a child or minor has registered on our platform, please notify us at [email protected].
Changes to the Privacy Policy
77xbet reserves the right to update this privacy policy from time to time. When such changes occur, we will:
- Publish the updated policy on this page and change the "Last Updated" date.
- For significant changes, send advance notice to your registered email address.
- If you continue to use the platform after the changes, you will be considered to have given your consent to the new policy.
We therefore ask you to review this page regularly so that you are always informed about the latest privacy policy.
Contact Us About Privacy
If you have any questions, requests, or concerns about this privacy policy, please get in touch with us. Our data protection team will process your request properly and respond as quickly as possible.
Live Chat
Our 24/7 live chat support is available in Bengali. This is the fastest channel for immediate assistance.
For detailed privacy-related requests, write to us at: [email protected]
Read our other policies to learn more
View 77xbet's Terms and Conditions, Responsible Gaming policy, or Frequently Asked Questions.